Refund Policy

This Refund Policy outlines the conditions under which refunds may be granted for our services.

1. Service Nature

LeadsSpire provides digital marketing services, verified databases, and campaign solutions. Due to the digital and customized nature of our services, refunds are limited once service execution has begun.

2. Eligibility for Refund

Refund requests may be considered under the following conditions:

• Service not initiated after payment confirmation
• Duplicate payment made by the client
• Technical or operational failure caused solely by LeadsSpire

3. Non-Refundable Situations

Refunds will not be applicable if:

• Campaign execution has started
• Data or reports have been delivered
• Client delays, changes, or cancellations occur after project initiation
• Results differ from expectations due to market conditions or audience behavior

4. Refund Request Process

To request a refund, clients must email within 7 days of payment with transaction details and reason for request.

5. Processing Time

Approved refunds will be processed within 7–14 business days via the original payment method.